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Terms of Service

Last Updated: October 29, 2025

1. Agreement to Terms

By accessing or using Waplify ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Waplify is a WhatsApp management platform that enables teams to:

  • Connect and manage multiple WhatsApp accounts from a unified web interface
  • Collaborate with team members on WhatsApp conversations
  • Create organizations with role-based access control
  • Monitor session health and manage connections
  • Access real-time messaging through browser-based interface

3. Account Registration and Security

3.1 Account Creation

To use Waplify, you must create an account by providing accurate and complete information. You may register using:

  • Email address and password
  • Google OAuth authentication

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.3 Age Requirement

You must be at least 18 years old to use this Service. By using the Service, you represent that you meet this age requirement.

4. WhatsApp Connection and Usage

4.1 WhatsApp Account Connection

Waplify connects to your WhatsApp account using WhatsApp's official "Linked Devices" feature. By connecting your WhatsApp account:

  • You authorize Waplify to access your WhatsApp messages and contacts
  • You acknowledge that your WhatsApp data is subject to WhatsApp's Terms of Service
  • You can disconnect your WhatsApp session at any time

4.2 Compliance with WhatsApp Policies

You agree to comply with WhatsApp's Terms of Service and policies when using Waplify. We are not responsible for any violations of WhatsApp's terms that may result in restrictions to your WhatsApp account.

5. Acceptable Use

5.1 Permitted Use

You may use Waplify for legitimate business and personal communication purposes.

5.2 Prohibited Activities

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Send spam, unsolicited messages, or engage in mass messaging violations
  • Violate any laws, regulations, or third-party rights
  • Distribute malware, viruses, or harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems (bots, scripts) to access the Service without authorization
  • Impersonate any person or entity, or misrepresent your affiliation
  • Harass, abuse, or harm other users
  • Collect or store personal data of other users without consent

6. Team and Organization Management

6.1 Organization Admins

Organization administrators have full control over their organization, including:

  • Inviting and removing team members
  • Managing WhatsApp sessions and permissions
  • Accessing all conversations within the organization

6.2 Team Members

Team members access conversations based on permissions granted by organization admins. By joining an organization, you acknowledge that admins and authorized members may access shared conversations.

7. Intellectual Property Rights

7.1 Our Rights

The Service, including its original content, features, and functionality, is owned by Waplify and is protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain all rights to the content you create, send, or upload through the Service. By using the Service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service.

8. Service Availability and Modifications

8.1 Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to:

  • Scheduled or emergency maintenance
  • Technical issues or server downtime
  • WhatsApp service disruptions
  • Circumstances beyond our control

8.2 Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

9. Fees and Payment

Waplify may offer both free and paid subscription plans. If you subscribe to a paid plan:

  • Fees are charged in advance on a recurring basis (monthly/annually)
  • You authorize us to charge your payment method for applicable fees
  • Fees are non-refundable except as required by law
  • We may change fees with 30 days' advance notice
  • Failure to pay may result in service suspension or termination

10. Termination

10.1 By You

You may terminate your account at any time through your account settings or by contacting us.

10.2 By Us

We may terminate or suspend your account immediately, without prior notice, if you:

  • Breach these Terms of Service
  • Engage in prohibited activities
  • Fail to pay applicable fees
  • Violate applicable laws or regulations

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We will delete your account data within 30 days, subject to legal retention requirements.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties regarding accuracy, reliability, or availability of the Service
  • Warranties that the Service will be uninterrupted, secure, or error-free
  • Warranties regarding results obtained from using the Service

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WAPLIFY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Business interruption or loss of goodwill
  • Damages arising from your use or inability to use the Service
  • Unauthorized access to or alteration of your data
  • Actions or inactions of third parties (including WhatsApp)

13. Indemnification

You agree to indemnify, defend, and hold harmless Waplify and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your violation of applicable laws or regulations

14. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

17. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through good faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration in accordance with applicable arbitration rules.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Contact Information

If you have any questions about these Terms, please contact us: