Last Updated: October 29, 2025
1. Introduction
Welcome to Waplify ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp management platform.
By using Waplify, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Organization Information: Organization name, team member emails for invitations
- Profile Information: Any additional information you choose to provide in your profile
2.2 Information Collected via Google OAuth
- Basic profile information: Name, email address, and profile picture
- Google account identifier
2.3 WhatsApp Data
- WhatsApp session information through official WhatsApp Web linked devices feature
- Message content and chat history accessed through your connected WhatsApp account
- Contact information from your WhatsApp account
2.4 Automatically Collected Information
- Usage data: Pages visited, features used, time spent on platform
- Device information: Browser type, operating system, IP address
- Session connection status and health metrics
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our WhatsApp management platform
- To authenticate your account and enable Google Sign-In functionality
- To manage your WhatsApp sessions and deliver messaging services
- To facilitate team collaboration and organization management
- To send you technical notices, updates, and security alerts
- To respond to your inquiries and provide customer support
- To monitor and analyze usage patterns to improve our services
- To detect, prevent, and address technical issues or fraudulent activity
4. Data Storage and Security
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit using TLS/SSL protocols
- Secure storage of credentials using industry-standard hashing
- WhatsApp messages utilize end-to-end encryption per WhatsApp's security model
- Role-based access control to limit data access to authorized team members
- Regular security audits and monitoring
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Team Members: When you invite team members to your organization, they may access shared WhatsApp conversations based on assigned permissions
- With Service Providers: We may share data with third-party service providers who assist in operating our platform (e.g., hosting, analytics)
- For Legal Compliance: When required by law, court order, or governmental regulation
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- With Your Consent: When you explicitly authorize us to share your information
6. Google OAuth and Third-Party Services
When you use Google Sign-In, we access limited information from your Google account as described in Section 2.2. Our use of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.
We only use your Google account information to authenticate your identity and create/access your Waplify account. We do not access your Gmail, Google Drive, or other Google services beyond basic profile information.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Withdraw Consent: Disconnect your Google account or WhatsApp sessions at any time
- Object to Processing: Object to certain processing of your personal information
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance.
9. Children's Privacy
Waplify is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: